Legal Terms and Conditions
Welcome to Voodoo Casino. This Terms and Conditions page sets out the rules governing use of our platform and the legal relationship between Voodoo Casino and account holders. It explains account duties, eligibility, acceptable use, bonus conditions, payments, dispute resolution and how we may update these terms. Read carefully before registering, depositing or playing. By using the site you accept these terms and any specific conditions attached to promotions, payment methods and account verification.
Account responsibilities
Registration and verification
Register with accurate personal details and keep them up to date. One account per person. Provide KYC documents when requested to enable withdrawals. Maintain secure login credentials and notify us immediately of unauthorised access. Accounts found sharing credentials, using multiple accounts or breaching identity rules may be suspended or closed and funds handled per our Terms.
Eligibility requirements
Access is limited to persons 18 years or older or the legal gambling age in your jurisdiction. Availability depends on local laws and account eligibility. Restricted countries and specific exclusions apply. Do not attempt to bypass regional blocks or misrepresent your residency. Proof of age or residence may be required at any time to continue account access.
Acceptable use of the service
Use the platform for lawful gambling only. Prohibited activity includes fraud, money laundering, account abuse, use of unauthorised bots or software, collusion, and attempts to manipulate games. Commercial reuse of site content or running promotions without written consent is not allowed. We may limit, suspend or close accounts for policy breaches.
Bonus and promotion rules
Promotions are subject to specific terms that sit alongside these conditions. General principles: bonuses require opt-in or promo codes where stated, wagering requirements and game contribution rates apply, max bet limits may be enforced while a bonus is active, and abuse of offers will void bonuses. See full promotion terms for expiry, eligibility and restrictions.
Deposits and withdrawals
Funds must come from sources in your name. Deposit and withdrawal options include card, bank transfer, PayID, POLi, Neosurf and cryptocurrency payments where available. Minimums, maximums, processing times and fees vary by method. Withdrawals may be subject to verification, limits and hold periods. We may require returns to the original payment method when feasible.
Dispute handling
Raise account or transaction disputes via live chat or email with supporting documentation. We will acknowledge and investigate complaints. Decisions will follow these Terms and applicable law. Where an outcome affects account funds or play history, adjustments will be applied in line with evidence and the Terms. External dispute escalation routes are set out in the full Terms where applicable.
Updates to the terms
We may amend these Terms to reflect legal, operational or product changes. Updated Terms take effect on the stated date or immediately where required by law. Continued use after changes constitutes acceptance. Major changes will be communicated via the site or email where possible. Check Terms regularly before transacting or playing.