Privacy Policy Details
We take privacy seriously at Voodoo Casino and this Privacy Policy explains how we collect, use and protect your personal information when you access our site and services. The page describes the categories of data we process — personal, technical and transactional — the purposes for processing, the legal bases we rely on and the measures in place to keep data safe. It also explains cookies and tracking, third-party sharing and the rights you have to access, correct or request deletion of your information. Read the sections below for practical privacy details and how to act on your choices.
Types of data we collect
We collect a range of information necessary to provide accounts, process payments and meet legal obligations. Data is gathered during registration, transactions, gameplay and support interactions.
Personal data
Name, email, date of birth, postal address and contact numbers. Identity documents and verification data are collected where required for withdrawals, KYC and responsible gaming checks. Personal data is used for account management and communication.
Technical data
Device and connection details such as IP address, device type, browser, operating system and logs. Location data inferred from IP or device settings is used for access control, fraud prevention and compliance with regional restrictions.
Transactional data
Records of deposits, withdrawals, payment method identifiers (masked as appropriate), bet and game history, bonuses claimed and dispute records. Transactional records support payments, withdrawals, accounting and regulatory reporting.
How we use information
Information supports account setup, payment processing, identity verification, fraud detection and regulatory compliance. We use contact details for account notices, security alerts and required communications. Transaction records are retained to resolve disputes and fulfil legal obligations. Processing is carried out on lawful bases including contract performance and legal compliance.
Data protection and security practices
Access to personal data is limited to authorised staff and contracted service providers. We use standard security measures such as SSL/TLS for data in transit and encryption where appropriate for stored data. Technical and organisational safeguards, password controls and role-based access help protect information. Unneeded data is deleted or anonymised according to retention schedules driven by business need and law.
Cookies and tracking technologies
Cookies and similar technologies are used to maintain sessions, remember preferences, measure performance and analyse usage. Categories include essential, performance, analytics and advertising cookies. You can control cookie settings via your browser or our cookie tool; third-party partners may set cookies under their own policies.
User rights regarding your data
You may request access to personal data we hold, ask for corrections, request deletion or restrict processing where applicable. Requests should be made via your account dashboard or support contact. We may need identity verification before acting on requests and will respond within applicable timeframes. You may also lodge a complaint with the relevant privacy regulator if needed.
Data sharing and third parties
We share data with payment processors, identity verification providers, game suppliers, analytics vendors and regulators when required. Third parties act under contract and are required to apply appropriate safeguards. Data may be disclosed to comply with legal orders or to protect legal rights and safety.
Updates to the privacy policy
We may update this policy from time to time. Material changes will be notified via account message or site banner and the policy will show the effective date. Continued use of the service after an update indicates acceptance of the revised terms. Check this page for the current version.